Shipping
How much does shipping cost?
Can I change my address after ordering?
How long will my order take to arrive?
Will I be able to track my order?
Will I be advised about my order and dispatch?
Will customs/duty charges apply to my order?
Is a signature required to receive my parcel?
What happens if I don’t take delivery of my order?
How will my order be wrapped?
Do you ship internationally?
Do you offer carbon neutral shipping?
How long will my order take to arrive?
Whilst your order is shipped from our warehouse in Rotterdam, NL, top up stock does get shipped from our warehouse in Sydney, Australia. Due to this, orders can take 9 to 13 days to be delivered. To enhance sustainability, we sometimes combine orders for bulk shipments. Your patience is greatly appreciated as we work to reduce our carbon footprint and provide you with high-quality products.